Systems Manager

Description

Position Summary: This role is responsible for managing new hires, asset administration, technical support for applications and networks, and implementing infrastructure projects. Key Responsibilities: 1. Comprehensive management of new hires and equipment allocation. 2. Technical support and maintenance of applications, networks, and hardware. 3. Participation in infrastructure projects and software solutions. 1\. New Hire Management **Submit email account requests for new employees through the Proactiva Net system, with prior authorization from Corporate, to share the new users' email addresses** * Assign equipment to new employees to register them in the Farmacias del Ahorro system and grant Wi\-fi network access 2\. Google Drive Administration **Assess whether storage space needs to be freed up or information requires cleanup** 3\. Asset Management **Manage computing equipment by consolidating a minimum number of requests to initiate leasing procedures and obtain approval from the General Director** 4\. Application Support **Provide support for various user applications when incidents or issues arise, resolving them to ensure optimal functionality** 5\. Infrastructure Projects **When the company requires developing a work plan or infrastructure, install equipment, data centers, servers, network hardware, and application software solutions** 6\. Network Support and Maintenance **Monitor and evaluate the company's IT systems by configuring hardware and software** 7\. Multifunction Device Support **Perform appropriate maintenance on workplace tools (e.g., printers, scanners) when issues occur** 8\. Inventory Portal Activation **Share the inventory portal on the inventory platform at the end of each month so department staff can perform data entry** 9\. Network Policy Modification **Request authorization from the Technical Support team to enable specific networks required for performing respective departmental activities** 10\. Information Transfer **When a new user is onboarded, transfer all relevant information to their email account before deactivating the previous account** 11\. Ticket Tracking **Review incidents or user requests in the Proactiva Net system; resolve them based on priority and notify users to follow up** 12\. Camera Maintenance **Request vendor assistance every six months to inspect, reposition, or rearrange security cameras** 13\. Incident Review **Request camera review via the portal, pending authorization from the Corporate Security Department** 14\. MRP System Onboarding **Register users who require access to the MRP system** Salary: $20,000\.00 \- $25,000\.00 per month Work Location: On-site employment