Flex is the diversified manufacturing partner of choice that helps market\-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary Job summary:*To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a* *Program Administrator* *located in* *Aguascalientes.**Reporting to the* *Program Manager**,* *Program Administrator* *role involves* a*ssists with managing customer accounts in all aspects of the business relationship.* What a typical day looks like:* *Supports the management of the CFT resources and support areas; for the delivery of products and services according to the client's requirements; adding value to Flex and its customers.* * *Identify the needs of the client; to negotiate terms of its implementation and transmit them to the operation of the project.* * *Supports the PM on the generation of reporting and analyses information for decision\-making with the client (materials, quality, testing, etc.)* * *Supports PM in monitoring the actions generated by the opportunities or needs of the project to comply with the internal metrics and/or customer.* * *Helps PM to coordinate and/or escalate the resolution of operation problems where any of its projects does not have sufficient resources to meet the commitments previously* *established.* * *Coordinates with the CFT the collection of data for the preparation of presentations in General or for Quarterly Business Reviews with the customer.* * *Coordinates the resolution of problems or extraordinary situations with shipments of product.* * *Coordinated and/or escalates the resolution of systemic problems or processes in the supply chain.* * *Coordinates and/or escalates, with the CFT, the troubleshooting of delivery on time products (OTD).* * *Coordinates with the CFT the analysis and demand load as well as the response of the operation (Material Shortages, Can Do, E\&O, capacity, plan shipments, etc.) that is communicated to the* *customer.* * *Helps the PM on the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments or overall progress of the* *account.* * *Supports the PM to coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)* The experience we’re looking to add to our team:* *Bachelor's or Engineering degree.* * *Advanced English.* * *Advanced Excel.* * *Negotiation skills.* * *Problem\-solving.* * *Leadership.* What you’ll receive for the great work you provide:* *Competitive Salary.* * *Life \& Medical insurance.* * *Christmas Bonus.* * *Food Coupons.* * *Saving Fund.* XS65 Job Category Operations Required Skills: Optional Skills: Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).