Customer Experience Advisor

Description

Job Summary: We are seeking a Customer Experience Advisor for Suburbia, part of El Puerto de Liverpool, to provide guidance and ensure a pleasant shopping experience, working collaboratively to maintain order and product presentation. Key Highlights: 1. Enthusiasm for the store environment and customer interaction. 2. Opportunity to learn about fashion retail and grow within Suburbia. 3. Empowers talent and values teamwork. Customer Experience Advisor El Puerto de Liverpool is Mexico’s leading department store company. With over 170 years in the market, we are committed to simplifying product selection and delivering exceptional service to Mexican families—exceeding their expectations in quality, fashion, value, and attention within a welcoming environment. We operate central offices, over 100 department stores, shopping malls, boutiques, distribution centers, and logistics warehouses nationwide. At Suburbia—part of the El Puerto de Liverpool group—we continue transforming fashion into unique experiences. That’s why we’re looking for our next Customer Experience Advisor. If you’re enthusiastic about the store environment, enjoy interacting with our customers, and want to learn how fashion retail operates at Suburbia, this is your opportunity to begin your growth journey within one of the country’s most important brands. What You’ll Do: - Collaborate with your team to achieve daily sales targets. - Ensure area organization, cleanliness, and visual appeal by arranging and displaying garments on the sales floor. - Label and signpost products within your assigned area. - Provide customer guidance to ensure a pleasant experience and support purchase completion. What We’re Looking For: - Completed high school education. - Experience as a sales advisor and in customer service. - Customer focus and effective communication skills. Benefits You’ll Love: -Life insurance -Savings accounts -A birthday day off -Funeral expense assistance -GMM -Suburbia product discounts -Grocery and restaurant vouchers -Additional vacation days beyond statutory requirements Location: Av. Independencia 2351, Trojes de Alonso 20120, Aguascalientes, Ags. Galerías Shopping Mall If you wish to join a brand that empowers talent, values teamwork, and brings accessible fashion to Mexican families, apply now and design your career with Suburbia, part of El Puerto de Liverpool! . -Requirements- Minimum education: Upper secondary education – General Baccalaureate 1 year of experience Age: between 18 and 50 years Keywords: advisor, asesor, costumer, cliente