Description
We are seeking a responsible professional to provide technical support to users, ensuring the proper operation of equipment, systems, and technological tools, as well as timely response to and resolution of incidents.
**Requirements:**
* Prior experience in **on-site technical support** and user assistance.
* Education: Technical or Bachelor's degree in Systems, Computer Science, or related field.
* Minimum 1–2 years of experience in technical support.
* Knowledge of maintenance for computer equipment and printers.
* Desired experience with **HP and Kyocera printers**.
**Responsibilities and Functions**
* Provide in-person technical support to users.
* Diagnose and resolve failures in computers, printers, and devices.
* Install, configure, and maintain hardware and software.
* Respond to and track support tickets.
* Perform preventive and corrective maintenance on equipment.
* Configure basic networks (internet, printers, connections).
* Manage inventory of equipment and consumables.
* Assist in implementing new technologies or systems.
* Document incidents and solutions.
**We Offer:**
* Base salary.
* Statutory benefits.
* Ongoing training.
* Opportunities for career growth in the technology field.
Employment Type: Full-time
Work Location: On-site employment