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Technical Support Staff

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelBachelor's Degree

Description

We are seeking a responsible professional to provide technical support to users, ensuring the proper operation of equipment, systems, and technological tools, as well as timely response to and resolution of incidents. **Requirements:** * Prior experience in **on-site technical support** and user assistance. * Education: Technical or Bachelor's degree in Systems, Computer Science, or related field. * Minimum 1–2 years of experience in technical support. * Knowledge of maintenance for computer equipment and printers. * Desired experience with **HP and Kyocera printers**. **Responsibilities and Functions** * Provide in-person technical support to users. * Diagnose and resolve failures in computers, printers, and devices. * Install, configure, and maintain hardware and software. * Respond to and track support tickets. * Perform preventive and corrective maintenance on equipment. * Configure basic networks (internet, printers, connections). * Manage inventory of equipment and consumables. * Assist in implementing new technologies or systems. * Document incidents and solutions. **We Offer:** * Base salary. * Statutory benefits. * Ongoing training. * Opportunities for career growth in the technology field. Employment Type: Full-time Work Location: On-site employment

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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