Job Summary: KPMG is seeking IT Technical Support staff to provide on-site and remote support, diagnose failures, and perform equipment maintenance. Key Highlights: 1. Integration into a prestigious international firm 2. Continuous training programs 3. A high-level human and professional environment KPMG is a leading professional services firm in Audit, Tax, and Advisory, offering clients global expertise combined with deep local knowledge. With a presence in over 155 countries and more than 155,000 professionals worldwide, KPMG Mexico operates offices across 17 states and employs over 3,500 people. Join our team! **We are seeking IT Technical Support staff** **Responsibilities:** * Provide on-site and remote technical support to users. * Diagnose and resolve failures in computing equipment, mobile devices, and peripherals. * Install updates, patches, software, and security agents. * Receive, track, and document incidents in the Help Desk system. * Perform preventive maintenance, equipment migration, and customization. * Generate technical logs and executive dashboards of performed activities. **Requirements:** * Technical degree in Computing, Information Technology, or Networking. * Minimum 2 years’ experience in similar technical support roles (preferred). * Knowledge of equipment configuration, security consoles, and incident management (ticketing systems). * Proficiency in Windows and remote/on-site support. * Basic English (technical reading proficiency). **We Offer:** An opportunity to join a globally recognized international firm, with continuous training programs in a high-level human and professional environment—enabling you to build an outstanding professional career and receive competitive remuneration aligned with your skills and experience. **IMPORTANT NOTICE** KPMG is an inclusive firm that values diversity and does not tolerate any form of discrimination. Requests for medical certificates confirming non-pregnancy or Human Immunodeficiency Virus (HIV) status are strictly prohibited as a condition for hiring, continued employment, or promotion. KPMG Mexico will never request that you contact us or submit personal information—including address, telephone number, email address, academic background, etc.—through unofficial channels, including WhatsApp. The only authorized channels for submitting your information are: — KPMG Mexico’s official website, under the Careers section titled “Job Opportunities.” — KPMG’s official LinkedIn profile. — Job boards: Indeed, OCC. KPMG Mexico complies fully with legal guidelines and regulations regarding data privacy and protection of personal information. Any channel or medium other than those listed above is not part of our Firm’s defined strategy. We invite you to learn more about us and our employment opportunities on our website and on Facebook, Twitter, and LinkedIn. Employment Type: Full-time Salary: $1\.00 \- $2\.00 per month Benefits: * Medical expense insurance * Major medical expense insurance * Life insurance * Grocery vouchers Experience: * IT Support: 1 year (Preferred) Work Location: On-site employment