**Job Summary** We are seeking an experienced Infra. Architect with 12 to 16 years of expertise in Desktop Support for our office\-based team. The ideal candidate will design and implement robust infrastructure solutions ensuring seamless desktop support operations. This role demands a proactive approach to problem\-solving and a commitment to enhancing our IT infrastructures efficiency and reliability. **Responsibilities** * Design and implement comprehensive infrastructure solutions to support desktop operations effectively. * Oversee the maintenance and optimization of existing infrastructure to ensure high performance and reliability. * Provide expert guidance on infrastructure best practices to enhance system efficiency and security. * Collaborate with cross\-functional teams to align infrastructure strategies with organizational goals. * Ensure seamless integration of new technologies into the existing infrastructure framework. * Monitor infrastructure performance and implement improvements to address potential issues proactively. * Develop and maintain detailed documentation of infrastructure configurations and processes. * Conduct regular assessments to identify areas for infrastructure enhancement and innovation. * Coordinate with vendors and service providers to ensure optimal delivery of infrastructure services. * Facilitate training sessions for team members to enhance their understanding of infrastructure systems. * Implement robust security measures to protect infrastructure from potential threats and vulnerabilities. * Evaluate and recommend new tools and technologies to improve infrastructure capabilities. * Support the desktop support team in resolving complex technical issues efficiently. **Qualifications** * Possess a deep understanding of desktop support operations and infrastructure design. * Demonstrate proficiency in implementing and managing IT infrastructure solutions. * Exhibit strong problem\-solving skills and the ability to work collaboratively with diverse teams. * Have a proven track record of optimizing infrastructure performance and reliability. * Show expertise in integrating new technologies into existing systems seamlessly. * Display excellent communication skills to convey technical concepts to non\-technical stakeholders. * Maintain a proactive approach to identifying and addressing infrastructure challenges. **Certifications Required** * Certified Information Systems Security Professional (CISSP) Microsoft Certified: Azure Solutions Architect Expert