**Job Objective:** Ensure that products, processes, and services meet the quality standards established by the company, legal regulations, and customer expectations, ensuring continuous improvement and prevention of non-conformities. **Main Responsibilities:** * Design, implement, and maintain the **Quality Management System** (QMS) in accordance with ISO 9001\-2015 and other applicable standards. * Develop and supervise **quality policies, procedures, and metrics**. * Coordinate **internal and external audits**, as well as follow up on **corrective action plans**. * Lead cross-functional teams for **identification and** r**esolution of quality problems** **and prevention of recurrence**. * Analyze key performance indicators (KPIs) and propose improvements in production and administrative processes. * Ensure compliance with **legal, regulatory, and customer requirements**. * Manage staff training on quality topics and organizational culture. * Authorize product release or hold based on conformity criteria. * Handle customer complaints regarding quality failures. * Issue claims to suppliers for quality failures. **Profile and Requirements:** * **Education:** Industrial Engineering, Manufacturing Engineering, or related field. * **Experience:** 3 years in quality management within industrial or manufacturing environments. * **Knowledge:** ISO\-9001\-2015 standard, continuous improvement methodologies (Lean, Six Sigma), statistical tools, auditing. * **Skills:** Leadership, effective communication, analytical thinking, decision-making, conflict management. * **Languages:** Intermediate to advanced English (desirable). * **Certifications:** ISO\-9001\-2015 Internal Auditor (desirable) **Key Competencies:** * Results orientation. * Attention to detail. * Ability to work under pressure. * Strategic vision and preventive focus. * Communication at managerial and executive levels. Employment type: Full-time Salary: $18,000\.00 \- $19,266\.00 per month Benefits: * Subsidized cafeteria service * Free uniforms Experience: * Quality Assurance in Manufacturing: 3 years (Required) Work Location: On-site