**Job Description** ------------------- We are looking for a **Senior Director – iOPS LATAM** to lead the delivery and transformation of planning, supply chain, and customer service operations across the LATAM region for a major global organization. This is a key leadership role with responsibility for driving operational excellence, transformation, and client value. **Key Resposabilities \& Qualifications** ----------------------------------------- ### **Responsibilities** * Lead the delivery and transformation of integrated operations (planning, supply chain, and customer service) across LATAM * Partner with regional and global leadership teams to drive business outcomes and transformation initiatives * Ensure successful transition and delivery of services aligned with contractual agreements and business expectations * Drive value creation through continuous improvement, innovation, and operational efficiency * Own the LATAM P\&L for the iOPS operations * Lead and motivate high\-performing teams across multiple countries * Collaborate across regions to ensure integrated operations and strong partnerships * Support contract management activities, including negotiations, amendments, SOWs, and work orders * Ensure compliance with contractual obligations and service delivery standards * Engage with finance, legal, and cross\-functional teams to maximize value delivery * Oversee reporting, performance tracking, and gain\-share validation * Drive large\-scale transformation programs and ensure delivery within scope, timeline, and quality ### **Qualifications \& Experience** * 15\+ years of leadership experience in Consumer Products, Retail, Consulting, or Business Services * Strong background in supply chain, planning, and/or commercial operations within CPG * Proven experience leading large\-scale transformation programs with multiple stakeholders * Experience managing large teams (500\+ FTEs) in complex, global environments * Strong experience working across the Americas and in multicultural settings * Ability to operate effectively at C\-suite level and influence senior stakeholders * Experience managing complex contracts (consulting, outsourcing, or IT services) * Strong negotiation, problem\-solving, and decision\-making skills * Excellent communication and presentation skills in English ### **Key Competencies** * Strategic leadership and team management * Stakeholder management and executive communication * Operational excellence and continuous improvement * Innovation and critical thinking * Ability to manage complexity and drive results
Juan García
Indeed · HR
Juan García
Indeed · HR
