Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 stores and a large team of over 20,000 employees. We are the leading national pharmaceutical retail chain. Join our team! **Job Mission** The mission of this position is to supervise and manage the activities carried out by the store team, ensuring the proper implementation of protocols and customer service standards. Supervise the flawless execution of current processes and policies, contributing through actions that generate higher profitability and cost control. **Job Description** Key Responsibilities \- Ensure quality standards in service delivery by monitoring the flawless execution of team processes and activities. \- Ensure compliance with business-established metrics, generate sales reports, and conduct operational checklists for the store. \- Implement actions to ensure inventory accuracy, product facing and restocking, as well as store organization and cleanliness. \- Evaluate direct reports using performance metrics, feedback sessions, and identification of training needs. Requirements \- Completed high school education. A bachelor’s degree in economics, administration, or related fields is preferred. \- Minimum 2+ years of experience in customer service, point-of-sale operations, financial management, and personnel supervision. **Employment Type** Permanent **Work Model** On-site At Farmacias del Ahorro, we value you — and want you to thrive! We promote and verify the adoption of measures supporting equal opportunity and the elimination of all forms of discrimination throughout our recruitment processes and at our workplaces. We will never request any payment from you as part of our recruitment process; please exercise caution and avoid falling victim to fraud.