**Additional Information** **Job Number**25199646 **Job Category**Spa **Location**Siari Riviera Nayarit a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., La Penita de Jaltemba Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Provide massage services to guests using accessories and products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, pregnancy) before beginning service. Stay current with up\-to\-date techniques and modalities related to the field of work. Escort guests to/from treatment rooms. Set up the workstation, treatment room, and/or linens. Frequently check in with guests to promote their comfort and safety during service. Promote and sell spa/salon services, including offering retail spa\-related products. Clean, maintain, and sterilize instruments. Maintain a clean workstation and/or treatment room throughout the shift; dispose of waste and soiled linens; store supplies and equipment at the end of each shift. Monitor and adhere to the scheduled daily timetable. Handle inappropriate guest behavior in accordance with Marriott International’s Standard Operating Procedures for Inappropriate Guest and Therapist Behavior, including interruption of a treatment or service and reporting to supervisor/manager. Maintain updated skills and licensure in the service area per regional requirements. Report accidents, injuries, and hazardous working conditions to management; complete safety training and certifications. Comply with all company policies and procedures; ensure both uniform and personal appearance are neat and professional; maintain confidentiality of company\-owned information; protect company assets. Welcome and serve all guests according to company standards; anticipate guest service needs and fulfill them; sincerely thank guests. Communicate with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for extended periods; grasp, turn, and manipulate objects of various sizes and weights. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds (4.5 kg) or equivalent without assistance. Grasp, turn, and manipulate objects of various sizes and weights, requiring precise motor skills and good hand\-eye coordination. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: Diploma from a technical, trade, or vocational school. Relevant Work Experience: At least 1 year of relevant work experience. Supervisory Experience: Supervisory experience not required. REQUIRED SKILLS License or Certification: State or regional massage license *At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We commit to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* With more than 100 award\-winning hotels worldwide, The Ritz\-Carlton ladies and gentlemen create such exceptional experiences that guests remember long after they have departed. We aim to attract the world’s finest hospitality professionals to create lasting memories, believing that everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the global standard for exceptional, personalized luxury service and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz\-Carlton’s “Gold Standards” are upheld with kindness and attention every day. The Gold Standards form the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation—and our belief that our culture drives success—The Ritz\-Carlton has earned its reputation as a world\-leading brand in luxury hospitality. As part of the team, you will learn and apply the Gold Standards, including the Employee Promise, Credo, and Service Values. Additionally, we promise to provide you the opportunity to take pride in your work and your team. By joining The Ritz\-Carlton, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.