Description
Attend to and resolve the technical needs of customers requiring fastening elements, hardware, tools, and other related products, achieving cash sales while meeting the company's service standards.
Key Responsibilities:
* Customer service and precise identification of customer requirements (dimensions, thread pitch, hardness grades, materials).
* Advising on the correct selection of screws, rivets, nuts, and manual and electric tools.
* Providing equivalent product alternatives or solutions when the exact item is unavailable.
* Preparing accurate and detailed quotations.
* Promoting cross-selling.
Requirements:
* Interest in learning about the hardware and industrial sectors.
* Strong verbal communication skills, excellent customer service, and a service-oriented attitude.
* Minimum age of 22 years.
* Valid Class B driver's license and familiarity with standard vehicles (preferred).
We Offer:
* Training
* Weekly payments
* Punctuality and attendance bonus
* Productivity bonus
* Salary increases
* Statutory benefits
* Working hours: Monday to Friday, 9 AM to 6 PM; Saturdays, 9 AM to 2 PM
IMPORTANT: RE-ENTRY CANDIDATES ARE NOT ACCEPTED.
Salary: Starting at $8,821\.12 per month
Benefits:
* Salary increases
* Company-provided mobile phone
* Complimentary uniforms
Experience:
* Customer service: 1 year (preferred)
Workplace: On-site employment