Job Summary: We are seeking a professional to provide first- and second-level technical support in a manufacturing company, participating in ERP/CRM implementations and quality-related activities. Key Highlights: 1. Technical support and basic equipment maintenance. 2. Participation in ERP/CRM implementations. 3. Support in quality activities (ISO 9001). ***Mega Label,*** a prominent company in the flexographic printing industry located in TEXCOCO, STATE OF MEXICO, is seeking **\*\* Technical Support Assistant\*\*** *Mega Label is a 100% Mexican company with over 25 years of experience in the development, manufacturing, and distribution of labels.* We seek a professional holding at least a bachelor’s degree and possessing experience in technical training and user support within a manufacturing environment. The candidate will be responsible for delivering first- and second-level support. ***Responsibilities****:* * Provide technical support and perform basic equipment maintenance. * Participate in ERP/CRM implementations and support quality-related activities (ISO 9001\). ***Requirements****:* * Bachelor’s degree or engineering degree in systems, computer science, or related fields. * Desired experience in technical support. * User support and basic equipment maintenance. ***We Offer****:* \*Statutory benefits \*Monthly salary of $10,000 \+ punctuality bonus \+ food vouchers Employment type: Full-time Salary: $10,000.00 \- $11,000.00 per month Benefits: * Food vouchers Work location: On-site employment