* Logicen is a leading company in the logistics and transportation sector, operating in major cities across Mexico. We value the talent and experience of our employees, fostering personal and professional growth. Responsibilities Coordination of land shipments from quotation to billing * Provide customer support to resolve issues and ensure complete customer satisfaction. * Offer available transportation equipment to our customers. * Analyze customer service operations: success rates, issue resolution, resource requirements, etc. * Establish effective relationships with customers and suppliers. * Ensure compliance with internal policies and applicable regulations for each service. Skills: * Excellent verbal and written communication. * Empathy and a service-oriented attitude. * Organizational ability and multitasking capability. Requirements: * Education: Bachelor’s degree in Business Administration, Communications, or related fields. * Experience: 2 years in customer service or after-sales services. * Experience managing client accounts. Employment type: Full-time Salary: $16,000.00 – $21,000.00 per month Benefits: * Company-provided mobile phone * Complimentary uniforms Work location: On-site employment