Summary of the Position: Responsible for attending to and serving internal and external customers regarding product supply, managing orders, and coordinating departments to achieve established service levels. Key Highlights: 1. Customer attention and service for product supply 2. Comprehensive management of the order process 3. Effective interdepartmental coordination to optimize service **Job Description:** Responsible for attending to and serving our customers (internal and external) regarding the supply of products required by them. Manage the order process by participating in effective coordination among the company’s involved departments to achieve the service levels established by the organization. **What are we looking for?*** Bachelor’s degree * 0\-3 years of experience in Supply or Customer Service * Preferably in the FMCG Industry **What will be your key responsibilities?** * Manage customer sales orders (entry, receipt, release, processing, billing, and shipping). * Ensure that deliveries of merchandise requested by customers occur on time and in agreed-upon volumes. * Maintain contact with sales and franchise personnel to stay updated on existing promotions offered to customers. * Maintain close relationships with ALL customers (internal and external). * Ensure correct product allocation for sales orders, maximizing warehouse billing capacity. **What can you expect from Mars?** * Work with diverse and talented Associates, all guided by the Five Principles. * Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today. * A strong focus on learning and development support from day one, including access to our in\-house Mars University. * An industry competitive salary and benefits package, including company bonus.