Company Overview: DiDi is the world's largest mobility technology platform. With over 10 years in the market, we are the leading company in app-based intelligent transportation services, food delivery, and payment services. Making life better and easier for people every day. When you join Didi, you will become part of an open, inclusive, and diverse community of more than 12,000 employees worldwide. From day one, you will find a rich collaborative global culture where your responsibilities will have a direct impact on the company's strategy and growth. Team Overview: The primary function of a post-sales executive is to develop and maintain a healthy client portfolio. A post-sales executive should seek win\-win collaboration for all parties involved, thus achieving profitable growth for both the company and its clients. Part of the role involves having a good understanding of business dynamics and providing excellent customer service to ensure successful long-term business relationships. Role Responsibilities: * Be the first and main point of contact with accounts, ensuring proper communication with clients to answer their questions and jointly design solid action plans to drive their growth. * Have a deep understanding of customer dynamics and behaviors, building and fostering long-term relationships with a win\-win mindset. * Plan and implement sales strategies to increase the company's market share, contributing to the achievement of objectives. * Develop strong business plans to drive client growth and deliver the best experience. Role Qualifications: * Bachelor's degree in business administration, marketing, international business, or related fields. * 2 or more years of experience in account management and consultative sales. * Excellent verbal and written communication skills. * Interpersonal skills: must be able to maintain constructive, collaborative, and cooperative working relationships with internal and external clients and multifunctional organizations. * Positive attitude toward learning quickly, adapting to market conditions, and not giving up regardless of difficulties. * Stay updated on market trends, understand their impact on individuals and organizations, in order to be an outstanding post-sales executive. * Sense of urgency and motivation to achieve goals by analyzing potential scenarios. * Experience in meeting and exceeding new sales targets. EEO Statement: * We create value for our customers: we always strive to create valuable experiences for our users in everything we do. Our focus is always on innovating new experiences that are safe, enjoyable, and efficient. * We rely on data: we firmly believe in making informed decisions, which is why we rely on data. We can better navigate the strategic business landscape through the analysis of valuable metrics. * We believe in win\-win collaboration: success is a team sport. When we work to help our partners and * colleagues succeed, we succeed too. While caring about everyone's best interests, we communicate openly and execute with excellence in everything we do. * We believe in integrity: integrity is at the core of our business. We are people who always want to do the right thing. Our intentions are sincere, we say what we think, and we listen to each other. * We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. * We believe in diversity and inclusion: diversity is one of our greatest strengths. Our differences are what make us unique. We respect each other and believe in equal opportunities for all. **We are committed to developing diverse and inclusive teams** At DiDi, we believe our differences are our greatest strength. That is why we are committed to creating and promoting equal opportunities for all employees. Employment and development decisions at DiDi are always based on job requirements and candidate qualifications. We do not discriminate against any employee or applicant on the basis of race, age, sex, gender, sexual orientation, nationality, marital status, pregnancy, race, religion, or any other status protected by applicable laws where we operate. We are committed to developing diverse and inclusive teams, as well as a workplace free from discrimination, as this is how we create better products and services, make better decisions, and serve the community we are part of. ***I confirm that before submitting my application, I have read and accepted the candidate privacy notice available at*** ***https://careers.didiglobal.com/terms***