AVS

Description

Job Summary: We are seeking a Service Executive to enhance the customer experience at our branch, promote products and services, and demonstrate enthusiasm for sales and commercial vision. Key Highlights: 1. Professional development in the Commercial area. 2. Customer experience and sales focus. 3. Inclusive culture with equal opportunities and development. HSBC Mexico offers career development opportunities for individuals with an excellent service attitude, strong customer interaction skills, passion for sales, and ambition to grow professionally in the Commercial area as a Service Executive. **Primary Responsibility:** Enhance the customer experience at the branch through counter service and by addressing branch needs. Promote HSBC’s products and services to existing and potential customers, referring them to promoters or alternative channels to help increase branch profitability. **Requirements:** * Bachelor’s degree in Economics, Administration, Finance (in progress or completed) or completed High School diploma. * Minimum 6 months of experience in customer service and/or client support. * Minimum 6 months of sales experience; financial sector experience preferred. * Working hours: Monday to Saturday. **Skills:** * Customer- and sales-oriented. * Teamwork. * Results-driven / Problem-solving. * Adaptability to change. **We Offer:** Direct employment with the Bank. Base salary, quarterly performance bonus, year-end bonus (aguinaldo), vacation premium, life insurance, major medical expense insurance, loans, discounts on Bank products, active participation in sustainability/social responsibility programs, discounts at over 9,000 establishments, and a career development plan aligned with your aspirations. "At HSBC, we expect our people to treat one another with dignity and respect, fostering an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what sets us apart: we value diversity, advance together, take responsibility for our actions, exercise sound judgment, do the right thing, and make things happen." "At HSBC, we are committed to ensuring gender equality and providing continuous training for our employees, as well as protecting their labor and social rights."