Bilingual Receptionist

Description

Position Summary: We are seeking a Bilingual Receptionist to join the Fairfield by Marriott family, responsible for guest service and administrative tasks. Key Highlights: 1. Comprehensive guest service and coordination of hotel services 2. Management of check-in/out procedures, billing, and room assignments 3. Customer service, problem resolution, and follow-up on requests **Join the Fairfield by Marriott family.** We are looking for a **Bilingual Receptionist**. **Requirements:** * English proficiency: 65% * Technical degree or bachelor's degree in Tourism or related fields * Full-time availability * Minimum 6 months of experience in a similar position * Communication skills * Teamwork **Responsibilities:** * Greet and welcome guests * Process check-in and check-out * Billing and collections * Room assignments * Administrative support tasks * Key and documentation management * Reservation and cancellation control * Coordination with housekeeping for room assignment and preparation * Customer service and problem resolution * Handling complaints with empathy and professionalism * Telephone and email support * Follow-up on special requests **Benefits:** * Statutory benefits * Meal support * Grocery vouchers * Savings fund If interested, please send your CV to Rh@meridiampark.com.mx Employment type: Full-time Salary: Starting from $10,450.00 per month Benefits: * Employee discount * Discounts and preferential pricing * Company parking * Option for an indefinite-term contract * Complimentary uniforms Work location: On-site employment