We have a vision larger than the ocean: to be a true container logistics integrator, connecting and simplifying our customers' supply chains. We rely on our people to make this a reality. We are taking a major step forward on this journey: building a global Human Resources organization. Fulfilling a vital mission: supporting our employees so they can deliver the best service to our customers. As (Job Title), you will play a fundamental role in our success. You will proactively identify issues, mitigate them, and achieve world-class customer service. **What we offer:** We offer exciting professional opportunities with international reach to broaden your experience through our talent development initiatives, recognized for their focus on diversity. A dynamic and pioneering environment that will keep you motivated. You will join a values-driven team, genuinely diverse and talented, passionate about supporting employees and each other. We strive to provide the right environment for the right people, fostering a culture of fairness, mutual respect, accountability, and care for our business and our customers. We offer a competitive compensation and benefits package for full-time employees. Our talent policies are globally recognized as among the best in the industry, and we continue to seek new ways to invest in our people through ongoing personal and professional development initiatives. We value the diversity of our talent and always strive to hire the best person for each role. We are proud of this and consider it a genuine source of strength in building high-performing teams. **Key Responsibilities:** * Ensure quality and timeliness in the delivery of weekly performance reports. * Monitor implementation of improvement plans and verify their effectiveness. * Monitor contract compliance and KPIs. * Assess operational risks and coordinate corrective action plans. * Review and approve weekly invoicing before submission to the Customer Service team. * Serve as representative in strategic client meetings. * Comply with organizational programs such as PbM, SMA, among others. **Profile we are looking for:** * Bachelor’s degree in Business Administration, Industrial Engineering, Logistics and Transportation, International Trade, or Operations Management. * Previous experience in similar roles, preferably in: * Coordination of logistics operations * Supervision of administrative and operational teams * Management of operational documentation and invoicing * Monitoring of KPIs and contract compliance * Direct customer service and participation in strategic meetings * Knowledge of quality management systems, including: * Processes, procedures, audits, and corrective actions * Finance, Human Resources, Procurement, Quality At Maersk: We offer global professional opportunities that enhance your skills through our award-winning, diversity-focused talent development programs. Our dynamic environment will keep you motivated as part of a diverse, values-driven team truly committed to mutual support. We foster a culture of fairness, respect, accountability, and care for our business and our customers. We have talent policies recognized worldwide, competitive compensation, and benefits that ensure continuous investment in your personal and professional growth. We value diversity as a source of strength and are committed to helping you achieve your full potential as part of our high-performing teams. **Commitment to inclusion:** Maersk is committed to a diverse and inclusive workplace, and we value different styles of thinking. We are an equal opportunity employer and welcome applicants regardless of race, color, gender, sex, age, religion, creed, national origin, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal records in accordance with applicable legal requirements. We are happy to support any need for adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or perform a job, please contact us by emailing accommodationrequests@maersk.com. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.