Main Responsibilities * Ensure optimal communication both within and outside the hotel. * Manage all telephone calls, whether internal, domestic, or international. * Provide information regarding the services offered by the establishment. * Deliver a service that leaves customers with happy memories. * Centralize all phone lines, extensions, and communication services in the telephone department using a telephone switchboard. Requirements: Conversational English Service-oriented attitude Employment Type: Full-time Salary: $18,000.00 – $18,500.00 per month Benefits: * Educational support * Savings fund * Option for indefinite-term contract * Life insurance * Complimentary uniforms * Grocery vouchers Education: * Completed high school diploma (Preferred) Experience: * Customer service: 1 year (Preferred) Language: * English (Mandatory) Work Location: On-site employment