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CALL CENTER SUPERVISOR
$MXN 9,000-12,000/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Rosas de Mayo 242, Benito Juárez, 57000 Cdad. Nezahualcóyotl, Méx., Mexico
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Description

You will be part of **JURIDICO CONSORTIUM**. We are professionals in managing **delinquent portfolios** for nationally recognized financial institutions. We are looking for a **SUPERVISOR FOR TELEPHONE EXECUTIVE TEAM**. If you are motivated to exceed targets, develop talent, and optimize processes, this is the right place for you. Your responsibilities: **· Team management:** Monitoring and evaluating group and individual performance, as well as providing constructive coaching to improve team skills and results. **· Strategy and execution:** Implementation of strategies and techniques to enhance collections management and agreement achievement, ensuring monthly targets and objectives are met. **· Problem resolution:** You will manage and resolve operational issues and telephone service problems. Requirements: · Prior experience supervising executive teams (1 year). · Knowledge of and proficiency in Excel. · Experience using call management tools. · Experience in the collections area. · Completed high school education. We offer: · Base salary of $9,000 + commissions (earnings exceed $12,000). · Opportunity for professional development. Position type: Full-time. Salary: $9,000.00 – $12,000.00 per month. Education: * Completed high school (preferred). Work location: On-site employment.

Source:  indeed View original post
Juan García
Indeed · HR

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