Join our team at **Scholastico** as an Operations Implementation Specialist We are seeking a professional with experience in administrative management and customer service who wants to grow within a dynamic and professional company. If you are responsible, adapt easily to different situations, and are results-oriented, we want to meet you! **Requirements:** * Completed high school diploma or bachelor’s degree in related fields. * Minimum 1 year of experience in operations, logistics, service coordination, or similar roles. * Age: between 25 and 35 years old. * Skills in customer service, adaptability, responsibility, and results orientation. * Proficiency in basic office tools (Excel, email, reporting). * Availability to work on-site. * **Availability to rotate across 3 shifts (8 hours per shift).** **Responsibilities:** * Coordinate and supervise daily on-site operations, ensuring compliance with established processes and standards. * Serve as the direct liaison between the client and the company, managing operational requirements and resolving incidents. * Monitor key performance indicators (KPIs) and generate periodic performance reports. * Support operational staff management: onboarding, offboarding, incident handling, attendance tracking, and regulatory compliance. * Ensure proper execution of campaigns, deliveries, or services according to the client’s business scope. * Identify areas for improvement and propose operational solutions to optimize time, resources, and quality. **We offer:** * Benefits exceeding statutory requirements. * Life insurance. * Savings fund. * Interest-free loans. * Bi-weekly salary payments. Employment type: Full-time Salary: $12,000.00 per month Benefits: * Savings fund. * Option for indefinite-term contract. * Life insurance. Work location: On-site employment