**What are we looking for?** We are seeking a service-oriented, commercially focused professional to strengthen our relationships with B2B customers. You will be responsible for ensuring their satisfaction, identifying growth opportunities, and guaranteeing the proper operational and administrative management of their accounts. **Who are we?** **ProHygiene**, the leading provider of professional hygiene services in Latin America, with operations in 16 countries and over 50,000 satisfied customers. **What are the responsibilities?** * Conduct relationship-building visits to strengthen client ties and identify new opportunities. * Execute cross-selling and upselling to expand each client’s portfolio of products and services. Handle and manage complaints, requests, and requirements, ensuring effective resolution. * Coordinate contract renewals and purchase orders. Perform preventive collections and timely payment follow-up. * Manage supplier portals, document uploads, and compliance with requirements. * Conduct service audits to validate quality, compliance, and customer satisfaction. * Negotiate price updates and support retention of key accounts. * Maintain up-to-date CRM records, reports, and administrative documentation. **What do we offer?** We value the **professional development** of our team members, which is why we commit to supporting you throughout the **onboarding process**, providing all necessary training. We equip you with all essential tools to excel in your role. Lastly—and most importantly—we strive to make you feel like an integral part of a team with over 10 years of experience in the industry. This position is based in Irapuato. **Working hours: Monday to Friday, 9:00 AM to 5:30 PM** * **Base salary** * **Sales commissions** * **Performance bonuses** * **Savings fund** * **Gasoline vouchers** **Requirements** * Interest in working under a commission-based structure * Prior experience in this or a similar role (3+ years) * Intermediate Microsoft Office proficiency * Personal vehicle * Valid driver’s license Employment type: Full-time, indefinite-term contract Salary: $12,000.00 – $25,000.00 per month Benefits: * Option for an indefinite-term employment contract * Complimentary uniforms Workplace: On-site