Technical Support Engineer

Description

Job Summary: We are seeking a Systems Engineer or Technician with experience in remote and on-site support to configure equipment, maintain systems, and ensure cybersecurity. Key Highlights: 1. Dynamic role in IT support, both on-site and remote 2. Management of software and hardware configuration 3. Opportunity for development in structured cabling infrastructure **Education:** Bachelor's degree in Systems Engineering, Technical Diploma in Systems or Computer Science **Experience:** Minimum 6 months in Remote and/or On-site Support **Knowledge:** · Backup creation, formatting, and software/hardware installation · Basic structured cabling **(desirable)** · Protocols and configuration of Active Directory accounts, domains, and VPN connections **Responsibilities:** · Preparation and configuration of new Windows 10 or newer devices · Configuration of applications, email, Microsoft Office 365, and SharePoint · Corrective and preventive maintenance · Repair of computing equipment and peripheral devices · Security policy configuration · Installation and configuration of antivirus and security consoles · Installation and configuration of peripheral devices · Development of infrastructure projects for structured cabling (training for new hires). **We Offer:** · Salary: $12,000 MXN per month, tax-free. · Continuous training. · Performance bonus of 50% of base salary. · Travel allowances for local and out-of-town assignments. · Overtime pay (if applicable). **Working Hours:** Monday to Friday, 8:30 AM to 6:30 PM; Saturdays, 9:00 AM to 3:00 PM Employment Type: Indefinite-term position Salary: $12,000.00 - $18,000.00 MXN per month Work Location: On-site employment