Customer Service Intern

Description

Job Summary: Customer Service Intern at Parque Sendela, focused on delivering a warm welcome and tourism guidance to visitors, ensuring a memorable experience. Key Highlights: 1. Welcomes and guides visitors with charisma and a positive attitude. 2. Provides key tourism information about Puebla. 3. Develops customer service skills and problem-solving abilities. Join the Parque Sendela team! **Position: Customer Service Intern** At **Sendela**, we welcome families, memories, and moments. We seek students in their final semesters of **Tourism, Tourism Administration, International Tourism**, or related fields who wish to complete their internships at Puebla’s most iconic location. **Your Mission in the Park** You will be the first and last impression for our visitors. Your role involves welcoming, guiding, explaining, and bidding farewell to each person with an attitude that makes them want to return. **What You’ll Do With Us:** * **Customer Interaction and Welcome:** Greet visitors with a positive attitude and charisma at each of our attractions. * **Tourism Guidance:** Provide clear information about Puebla’s most important tourist sites (you must be familiar with Puebla). * **Access Control:** Manage visitor entry and exit to maintain orderly flow. * **Query Resolution:** Handle tourist inquiries courteously and efficiently. **What We’re Looking For:** * **Profile:** Active student with strong **verbal communication skills** and excellent personal presentation. * **Languages:** **Intermediate/Advanced English** for serving international tourists. * **Skills:** Natural charisma, punctuality, responsibility, and a service-oriented mindset. **Position Details:** * **Schedule:** 4 hours per day (Wednesday to Sunday). * **Financial Support:** MXN $2,500 monthly (paid biweekly). * **Internship Type:** Professional Internship or Social Service. * **Uniforms:** Provided by the company. Employment Type: Indefinite-term position Salary: MXN $2,500.00 per month Benefits: * Employee discount * Flexible schedules Work Location: On-site employment