Workshop Manager

Description

Job Summary: Grupo CGE Automotriz is seeking a Workshop Manager to coordinate workshop operations, ensure service quality, productivity, and customer satisfaction. Key Responsibilities: 1. Coordinate overall workshop operations and the automotive technical team 2. Ensure repair quality and customer satisfaction 3. Leadership, effective communication, and results-oriented focus **Position:** Automotive Workshop Manager **Location:** Aguascalientes, Ags. **Job Description** At Grupo CGE Automotriz, we are looking for personnel to coordinate workshop operations, ensuring service quality, technical team productivity, and customer satisfaction. **Main Responsibilities** * Supervise overall workshop operations * Coordinate the technical team and task assignments * Ensure quality of completed repairs * Track service orders, appointments, and estimates * Implement productivity and efficiency strategies * Supervise automotive warranty processes * Promote additional service and parts sales * Provide customer support and issue resolution **Requirements** * Bachelor’s degree or Engineering in Mechanical, Industrial, Electronics, Electromechanical, Administration, or related field * Minimum 3 years of experience in a similar role within the automotive sector * Knowledge of workshop operations and service processes * Customer service orientation * Organization and follow-up skills **Skills** * Leadership * Effective communication * Negotiation * Results-oriented focus * Teamwork **Schedule** * Monday to Friday: 9:00 AM – 7:30 PM * Saturdays: 9:00 AM – 2:00 PM **We Offer** * Base salary: $14,000 monthly gross \+ bonuses * Additional benefits beyond statutory requirements * Life insurance * Job stability Employment type: Full-time, Indefinite term Salary: $14,000\.00 \- $18,000\.00 per month Benefits: * Life insurance Work location: On-site employment