**Responsibilities** * Provide **day\-to\-day production support** for EDI/B2B transactions, ensuring accuracy, timeliness, and issue resolution. * Monitor and troubleshoot EDI transaction failures and coordinate with internal teams and external partners to resolve them promptly. * Support **onboarding of new customers and suppliers** to NOV’s EDI/B2B platforms. * Partner with business users and ERP technical teams to **analyze integration requirements** and implement new EDI/B2B connections. * Coordinate **testing, documentation, and deployment** of EDI/B2B enhancements or projects. * Maintain **transaction performance reports** and support continuous improvement initiatives to enhance system reliability and data quality. * Document and maintain mapping specifications, partner profiles, and process flows. Collaborate with Shared Services, Operations, and external trading partners to ensure alignment on business processes and system capabilities. * **Qualifications** * Bachelor’s degree in Information Systems, Computer Science, Business, or a related field. * **2–3 years of hands\-on experience** in EDI/B2B integration, including production support and project coordination. * Working knowledge of **EDI standards** (e.g., ANSI X12, EDIFACT, XML) and related transaction sets. * Familiarity with **integration middleware tools** (e.g., BizTalk, or equivalent). * Familiarity with supply chain transactions like RFQ/Quote/PO/SO/Ship Notice/Invoice etc. * Experience managing **incident tickets and change requests** (Jira, or similar). * Strong **communication, problem\-solving, and analytical skills** . Ability to work collaboratively across teams and manage multiple priorities in a fast\-paced environment. * **Preferred Qualifications** * Experience with **customer/vendor onboarding** and **volume trend tracking** in a B2B environment. * Exposure to **Shared Services or global IT support** functions. * Understanding of ERP integrations, preferably **Oracle PO/SO/Ship/Invoice modules** .