Administrative Assistant

Description

Job Summary: Grupo Ismo Motors is seeking an Administrative Assistant - Post-sales Appointments to manage appointments and provide customer service, ensuring an excellent service experience. Key Responsibilities: 1. Post-sales appointment process management and control 2. Telephone customer service and follow-up 3. Coordination with the service/post-sales department **Grupo Ismo Motors**, a leading company in the automotive sector, is currently seeking talent to join its team as an **Administrative Assistant – Post-sales Appointments**. **Job Objective:** To provide customer service regarding vehicle requirements while maintaining control and management of the post-sales appointment process, ensuring an excellent service experience from the moment the customer arrives. **Responsibilities:** * Schedule and confirm service appointments * Telephone customer service and follow-up * Data entry and system information updates * Coordination with the service/post-sales department * Appointment compliance follow-up * Administrative support for the department **Requirements:** * Bachelor’s degree in Administration or related field * Experience in customer service or administrative tasks * Basic computer and Excel skills * Excellent communication and organizational skills * Service-oriented attitude and follow-up capability **Working Hours:** * Monday to Friday: 9:00 AM – 6:30 PM (including 1-hour lunch break) * Saturdays: 9:00 AM – 2:00 PM **Work Location:** Aguascalientes South Salary: $8,000\.00 \- $15,000\.00 per month Benefits: * Employee discount * Referral program Work Location: On-site employment