Job Summary: The Security Supervisor protects Amanvari’s guests, employees, and facilities by coordinating operations and promoting a culture of discretion and professionalism. Key Highlights: 1. Supervises and leads the Security team 2. First responder to medical incidents 3. Promotes discretion and professionalism **Location Overview** Join our team at Amanvari. A remote natural paradise on Mexico’s Eastern Cape, Aman’s newest retreat finds home between the Sierra de la Laguna mountains and the calm waters of the Sea of Cortés. Echoing its name, a combination of the Sanskrit\-derived words for ‘peace’ and ‘water,’ Amanvari rests in harmony with its exclusive yet inspiring setting, an exclusive 1,000\-acre community just one hour from Los Cabos International airport. **Rol** The Security Supervisor is responsible for supervising and guiding the Security team to ensure the protection of Amanvari’s guests, employees, and property. This role supports the Security Director in implementing all security policies and procedures, supervises daily operations, and ensures effective coordination during emergencies. The Security Supervisor promotes a culture of discretion, awareness, and professionalism, in line with Aman’s philosophy of peace and privacy. This position requires paramedical training or certification, as well as experience in first aid and emergency medical response, as the incumbent will act as the first responder to any medical incidents on the property. **Role** The Security Supervisor is responsible for overseeing and guiding the Security team to ensure the protection of Amanvari’s guests, employees, and property. This role supports the Security Director in implementing all security policies and procedures, supervises daily operations, and ensures effective coordination during emergencies. The Security Supervisor promotes a culture of discretion, awareness, and professionalism, in line with Aman’s philosophy of peace and privacy. This position requires paramedical training or certification, as well as experience in first aid and emergency medical response, as the incumbent will act as the first responder to any medical incidents on the property. **Responsabilidades** * Supervise the daily activities of Security Officers, ensuring compliance with standard operating procedures and company policies. * Conduct daily briefings, shift handovers, and ensure accurate communication of relevant security information. * Monitor CCTV and access control systems, responding immediately to irregularities or emergencies. * Coordinate and lead responses to incidents, including fires, thefts, injuries, or evacuation procedures. * Provide immediate medical attention in emergencies and ensure that first aid kits, defibrillators (AEDs), and other emergency equipment are in optimal condition. * Conduct regular patrols and inspections of public areas, guest rooms, and service areas to ensure adherence to safety standards. * Verify that all security equipment, including fire extinguishers and alarms, is functional and maintained according to established policies. * Train, guide, and motivate staff on security procedures, emergency protocols, and guest interaction standards. * Support security and protection audits, identifying potential risks within the property. * Maintain organized records of incidents, reports, trainings, and inspections. **Responsibilities** * Supervise the daily activities of Security Officers, ensuring compliance with standard operating procedures and company policies. * Conduct daily briefings, shift handovers, and ensure accurate communication of relevant security information. * Monitor CCTV and access control systems, responding immediately to irregularities or emergencies. * Coordinate and lead responses to incidents, including fires, thefts, injuries, or evacuation procedures. * Provide immediate medical attention in emergencies and ensure that first aid kits, defibrillators (AEDs), and other emergency equipment are in optimal condition. * Conduct regular patrols and inspections of public areas, guest rooms, and service areas to ensure adherence to safety standards. * Verify that all security equipment, including fire extinguishers and alarms, is functional and maintained according to established policies. * Train, guide, and motivate staff on security procedures, emergency protocols, and guest interaction standards. * Support security and protection audits, identifying potential risks within the property. * Maintain organized records of incidents, reports, trainings, and inspections. **Perfil del Candidato** * Minimum of 3 years of experience in luxury hotel security, with at least 1 year in a supervisory role. * Proven knowledge of security procedures, loss prevention, and emergency response. * High school diploma or equivalent; technical or security certifications are preferred. * Basic to intermediate proficiency in English (minimum 50%). * Strong leadership, organizational, and communication skills. * Certification or training as a Paramedic, First Responder, or in Advanced First Aid (CPR, AED, trauma care). * Knowledge of CCTV systems, fire panels, and access control systems is highly desirable. **Requirements** * Minimum of 3 years of experience in luxury hotel security, with at least 1 year in a supervisory role. * Proven knowledge of security procedures, loss prevention, and emergency response. * High school diploma or equivalent; technical or security certifications are preferred. * Basic to intermediate proficiency in English (minimum 50%). * Strong leadership, organizational, and communication skills. * Certification or training as a Paramedic, First Responder, or in Advanced First Aid (CPR, AED, trauma care). * Knowledge of CCTV systems, fire panels, and access control systems is highly desirable.