Quality Control

Description

Job Summary: MAPFRE seeks a Quality Control professional for vehicle valuation, ensuring proper repair and customer satisfaction in Aguascalientes. Key Highlights: 1. Personalized attention to policyholders for repair accompaniment. 2. Validation of remote appraisal authorizations by physically inspecting vehicles. 3. Ensuring quality and proper functioning of vehicles at repair centers. **MAPFRE is seeking a Quality Control Specialist in Bosques Del Prado Sur \- Aguascalientes, Aguascalientes** ---------------------------------------------------------------------------------------------- MAPFRE is a socially responsible company, recognized as a Gender Equity Model Company in the insurance sector; we invite you to join our team in the Auto Claims area. **OPERATIONAL QUALITY CONTROL APPRAISER** **Required Professional Profile** Intern or Graduate in Automotive Mechanical Engineering CESVI Appraisal Certification (desirable) Minimum 2 years of experience in appraisal processes, policyholder service, and negotiation with repair shops and dealerships. **Responsibilities** * Providing personalized attention to policyholders to accompany them throughout their vehicle repair process, handling complaints and resolving issues. * Validating remote appraisal authorizations by physically inspecting vehicles against the appraisals performed. * Ensuring proper quality and functionality of completed vehicles at repair centers (dealerships/repair shops) for accident-damaged vehicles. * Conducting appropriate follow-up to ensure promised delivery dates are met on time and with quality. **Competencies** * Highly organized * Analytical * Meticulous with strong attention to detail * Committed to standards and procedures * Team player * Proactive **We Offer** * Excellent work environment. * Continuous learning opportunities. * Competitive salary * GMM health insurance, grocery vouchers. Join our team and contribute to one of Mexico’s most important companies. Please send your CV to the email address indicated in the contact information, specifying the job title in the subject line. By submitting your CV, you agree to our privacy policies regarding the processing of your personal data. Visit our website to review our Privacy Notice. Labor inclusion and non-discrimination are fundamental elements of our organizational culture. We believe the integration process of employees is a crucial stage where we identify individuals who share our values and principles. We trust that their incorporation strengthens our institution by contributing their talent, knowledge, and experience. Trust is the foundation of our actions; therefore, medical certificates, pregnancy certificates, and HIV test results are no longer relevant nor required for hiring new employees. Employee retention and growth are linked to commitment, attitude, and desire for self-improvement—core elements of our Social Responsibility. **Desired Education Level:** Higher Education \- Graduate **Desired Experience Level:** Expert Level **Departmental Function:** Maintenance and Repairs **Industry:** Insurance / Insurance Company **Skills:** * Customer service * Problem solving * Quality focus *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69e645e95f000034003053e8\&source\=indeed*