**Join Asae Consultores!** **Position:** Technical Support Specialist Location: Banorte Santa Fe (corporate zone) **What We Offer:** * **Salary:** $11,700 monthly, net * **Statutory benefits from day one** * **Year-end bonus:** 15 days * **Vacation days:** 12 days * **Vacation premium** * **Bi-weekly payroll** * Schedule: 9 AM – 7 PM, with a 2-hour lunch break * Location: Banorte Santa Fe (corporate zone) * Occasional Saturday shifts (1 or 2 times per month) * Weekly work requirement: 48 hours **Who Are We Looking For?** We seek a committed individual with a passion for technology and a service-oriented mindset, capable of: * Performing **preventive and corrective maintenance** on: * Desktop computers * Laptops * Printers * Other related devices * Providing **technical and operational support** to users * Diagnosing and resolving hardware and software issues * Maintaining **excellent internal customer service** **Desired Experience and Skills** * Solid knowledge of IT maintenance and support * Ability to work **efficiently and in an organized manner** * Strong communication skills and a proactive attitude Employment Type: Full-time, indefinite-term contract Salary: $11,700.00 per month Benefits: * Maternity leave exceeding statutory requirements * Paternity leave exceeding statutory requirements * Company-provided parking Education: * Completed high school diploma (preferred) Experience: * Technical support: 2 years (mandatory) Workplace: On-site employment