The incumbent is responsible for coordinating the company's software application developers, as well as performing system updates. They serve as the IT request manager and participate in all stages of software development to meet specific internal customer requirements. Key responsibilities (illustrative, not exhaustive) include: * Providing technical assistance to users, both on-site and remotely * Troubleshooting hardware and software issues * Installing and configuring computer equipment and software * Managing and maintaining databases and information systems * Configuring and maintaining networks and device connectivity * Implementing system improvements and updates * Collaborating with other IT professionals to resolve complex problems * Creating and maintaining technical documentation and user manuals * Monitoring system performance and identifying potential issues * Providing training and support to users on proper hardware and software usage **Specific Knowledge (Technical and/or Functional):** * SQL Database Language * C# Programming Language * HTML Web Page Language * Basic Networking Knowledge * SQL Database Language * C# Programming Language * HTML Web Page Language * Basic Networking Knowledge **Work Experience:** * SQL Database Language, 1–2 years * C# Programming Language, 1–2 years * HTML Web Page Language, 1–2 years * Basic Networking Knowledge, 1–2 years * MS Office, 1–2 years **Required Competencies:** * Emotional Intelligence, Advanced * Sense of Urgency, Advanced * Change Management, Advanced * Decision Making, Intermediate * Customer Service, Intermediate * Strategic Vision, Intermediate * Results-Oriented, Advanced * Effective Communication, Advanced * Integrity and Ethics, Advanced * Teamwork, Advanced * Leadership, Intermediate **Job Requirements:** * Bachelor’s degree in Systems Engineering or related field * Languages: Intermediate English * Others: Valid visa and passport Employment Type: Full-time Salary: $40,000.00 – $45,000.00 per month Benefits: * Option for indefinite-term contract * Major medical expense insurance * Life insurance * Additional vacation days or paid leave * Food vouchers Education: * Completed bachelor’s degree (Mandatory) Work Location: On-site employment