Professional Internship in TI Systems at Coso

Description

Position Summary: We are seeking an active student to optimize and standardize local IT support, improving service quality, documentation, and asset management. Key Highlights: 1. Improvement of local technical support processes 2. Enhancement of service quality and documentation 3. Hands-on learning and professional development **Project: Optimization and Standardization of Local IT Support** **Objective:** Contribute to the improvement of local technical support processes, strengthening service quality, technical documentation, and IT asset control, while enabling hands-on learning and professional development for the intern. **Profile:** * Must be an active student * Bachelor's degree program in Computer Science, Software Engineering, Information Technology, or related field * On-site modality **Responsibilities:** * Review and analysis of Site Support tickets * Identification of most frequent incidents * Support in Asset Management * Documentation and standardization of procedures **Required Knowledge:** * Hardware and software knowledge (basic\-intermediate) Job Type: Intern Salary: $5,000\.00 per month Work Location: On-site employment