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Technical Support

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience level6 to 10 years
Education levelBachelor's Degree

Description

**At Ruba, we don’t just build homes—we also build a better workplace for our employees, certified by GPTW as one of the 100 Best Companies to Work For in Mexico.** **We invite you to join our team.** **TECHNICAL SUPPORT SUPERVISOR** Ensure that homes are delivered to customers on time, with quality, and zero defects; additionally, supervise and coordinate actions between Construction and SC departments to carry out the repair and warranty support process promptly and properly, thereby achieving customer satisfaction. **Responsibilities:** * Verify the quality of home delivery to SC and to the customer * Provide technical assessment of failure reports * Provide feedback to Construction and ETP regarding reported failures * Coordinate visits to customers to ensure proper warranty follow-up * Supervise contractors and the repair process * Receive and approve title-ready homes delivered by Production **Requirements:** * Degree in Architecture or Civil Engineering * 4 years’ experience in a similar position * Experience supervising mass housing construction * Experience in customer service, after-sales support, and warranties * Proficiency in Office and Enkontrol * Customer-oriented attitude * Professional appearance * Results-driven * Strong communication skills * Proactive **We offer:** * Competitive salary * Benefits exceeding legal requirements * Excellent work environment * Career development and growth opportunities * Training programs

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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