Technical Support

Description

Job Summary: We are seeking a Technical Support specialist to perform preventive maintenance and ensure the functionality of computer and biometric equipment, as well as manage telephony equipment. Key Responsibilities: 1. Comprehensive technical support for users and technological infrastructure 2. Preventive maintenance of computer and biometric equipment 3. Management and allocation of telephony equipment and documentation **University Technology Group, Metepec Campus.** Seeking Technical Support staff. * Requirements: * Gender: Not specified * Education: Completed bachelor’s degree in computer systems / Technical diploma in information technology or related field. * Minimum one year of verifiable experience providing technical support. Responsibilities: * Provide technical support to institutional users. * Perform preventive maintenance on computer equipment. * Ensure assigned computer equipment remains fully functional for users. * Maintain company biometric equipment in working condition and provide corresponding user guidance. * Assign mobile telephony equipment as required. * Generate responsibility letters for equipment assigned to users. * Verify that internet networks remain operational at all times. * Use and manage the Academic school platform. Employment Type: Full-time Salary: $10,000.00 per month Benefits: * Free uniforms Experience: * Customer service: 1 year (Preferred) Work Location: On-site employment