UNIVERSAL SUPPORT TELLER

Description

Job Summary: Perform various counter operations in compliance with established regulations, always aiming to retain customers and offer institutional products and services. Key Responsibilities: 1. Customer service and counter operations 2. Identification of customer needs and sales opportunities 3. Promotion of banking products and services UNIVERSAL SUPPORT TELLER **WORK LOCATION: TOLUCA\-EDOMEX** At Banorte, we seek unique, strong, and extraordinary talent to drive the country’s transformation and innovation, becoming a powerful ally for robust growth alongside Mexico. We firmly believe that the combination of solidarity, innovation, respect, loyalty, and responsibility is the perfect formula to become the best team in the financial sector. **Job Objective:** * Perform various counter operations in compliance with established regulations, always aiming to retain customers **Each day you will face new and interesting challenges in your role, for which you will be responsible for:** * Providing customer service and assisting all users with the various counter operations they request * Identifying customer needs and capitalizing on sales opportunities during interactions with them * Promoting and providing information about institutional products and services to customers and users * Handling cash, daily reconciliations, cash counts, etc. **Requirements:** * Completed bachelor’s degree (GRADUATED OR INTERNSHIP COMPLETED) in economics, administration, or related fields — verifiable * 1 year of experience in customer service and sales * Relevant experience areas: Sales and customer service * Required knowledge: Sales techniques, customer service * Flexible availability for work schedule * **Willingness to rotate among branches** **Additional Benefits and Perks** * Base salary * Statutory benefits * Banking benefits * Work schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m. (with availability to work Saturdays if required) * Direct employment with the bank * Career growth opportunities Interested candidates may apply through this channel or via the email indicated above At Banorte, we operate under a principle of equal opportunity. Therefore, we do not discriminate based on age, ethnic origin, nationality, gender, sexual orientation, marital status, social condition, health status, religious beliefs, political affiliation, or disability. Employment Type: Full-time, Indefinite-term contract Salary: $14,010\.00 per month Benefits: * Savings fund * Major medical expense insurance * Life insurance * Grocery vouchers Work Location: On-site employment