Human Resources Assistant - Call Center

Description

Position Summary: We are seeking a Human Resources Assistant to handle comprehensive personnel administration, incident control, file management, and employee support. Key Highlights: 1. Comprehensive personnel and file administration 2. Incident management and employee support 3. Management of IMSS portals and payroll pre-processing ******LEADING CREDIT PORTFOLIO ADMINISTRATION AND RECOVERY COMPANY IN MEXICO****** HUMAN RESOURCES ASSISTANT Responsibilities: Employee onboarding and offboarding control in the internal Human Resources system File administration Personnel administration: Employer letters, incident tracking, medical leaves, vacation management, ST-7 form completion, drafting administrative minutes Addressing employee inquiries Control of computer equipment and mobile phone assignments for HO staff; requesting system user accounts for new Contact Center hires Working Hours: Monday to Friday, 08:00–17:00 hrs. Saturdays: 8:00 am to 3:30 pm We Offer: Base salary: $13,800.00 gross Statutory benefits Sí Vale (third-month bonus) Annual bonus up to three months’ salary Technical Requirements and Experience: Knowledge and Excel proficiency test IMSS portal management (IDSE, SUA): registrations and cancellations Conciliation processing Excel proficiency Medical leave management Payroll processing (pre-payroll, incident tracking, payroll variables, and electronic payroll stamping) Desired Profile: Demonstrated interest and commitment Experience in workplace climate matters Firmness in dealing with contact center staff Bachelor’s degree in Administration, Accounting, or related field Work Location: Francisco Murguía, 50130 Toluca de Lerdo, Méx. !!!If you meet the requirements, apply now!!!. -Requirements- Minimum education: Higher education – Bachelor’s degree years of experience Keywords: assistant, helper, auxiliary, aux, assistant, helper, aide, resources, human, callcenter, teleoperator, telephone operator, telephonist, telephone-related