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The overall objective of this role is to resolve external customer issues and provide consistent customer support.\n\n\n**Responsibilities:**\n\n* Manage customer inquiries, ensuring proper investigation and timely resolution in compliance with departmental policies.\n* Develop and maintain a customer portfolio through periodic calls and personal interaction as needed.\n* Provide customers with activity scorecards for inquiries and transactions, and organize review calls with customers regarding productivity and use of self-service tools.\n* Inform customers of issues (system outages, market issues) and provide periodic updates on resolutions.\n* Forward customer feedback and properly handle delays and errors.\n* Maintain awareness of new regulatory and market requirements affecting the customer base/portfolio.\n* Ensure compliance with all departmental standards and maintain the control environment.\n* Appropriately assess risk when making business decisions, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues transparently.\n\n**Qualifications:**\n\n* 2–4 years of relevant experience.\n* Experience in customer service or finance.\n* Proficiency in Microsoft Office.\n* Proven crisis management and critical thinking skills for problem solving and decision-making.\n* Consistent attention to detail to ensure accuracy.\n* Consistently demonstrate clear and concise written and verbal communication.\n* Consistently deliver high-quality customer service with a focus on developing customer relationships and achieving results.\n\n**Education:**\n\n* High school diploma or equivalent.\n\n\n\\-\n\n**Job Family Group:**\n\nCustomer Service\n\\-\n\n**Job Family:**\n\nInstitutional Customer Service\n\\-\n\n**Time Type:**\n\nFull time\n\\-\n\n**Most Relevant Skills**\n\nPlease see the requirements listed above.\n\\-\n\n**Other Relevant Skills**\n\nFor complementary skills, please see above and/or contact the recruiter.\n\\-\n\n*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*\n\n *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* \n\n \n\n*View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762618505000","seoName":"banamex-volante-sr-toluca-2","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-acuitlapilco/cate-cust-service-facing/banamex-volante-sr-toluca-2-6433516867264112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cb96f93a-3308-4619-a562-cc1c83f32cbb","sid":"06977c11-3913-4b78-9fb0-2c3bacf21b2d"},"attrParams":{"summary":null,"highLight":["Resolve external customer issues","Maintain customer portfolio through calls","Regulatory compliance and risk management"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Metepec,Estado de México","unit":null}]},"addDate":1762618505255,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Francisco I. 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San Isidro \\- San Mateo Atenco, State of Mexico**\n\n\n\nPackage and distribute DELIVERY orders, coordinate orders with the grill and kitchen areas, take carry-out orders at the restaurant.\n\n \n\nImportant to be proactive, organized, and maintain cleanliness.\n\n \n\nUse free time to clean and organize all necessary supplies.\n\n \n\nPackage and distribute DELIVERY orders, coordinate orders with the grill and kitchen areas, take carry-out orders at the restaurant.\n\n \n\nImportant to be proactive, organized, and maintain cleanliness.\n\n \n\nUse free time to clean and organize all necessary supplies.\n\n **Desired education level:** \n\nBasic\n\n\n**Desired experience level:** \n\nExpert level\n\n\n**Departmental function:** \n\nCustomer service\n\n\n**Industry:** \n\nRestaurants\n\n\n**Skills:** \n\n* Proactive\n* Organization\n* Coordination\n\n \n\n \n\n*This job posting comes from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j\\_id\\=6907b8f53c00003a00ed986d\\&source\\=indeed*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762591676000","seoName":"packaging-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-acuitlapilco/cate-cust-service-facing/packaging-assistant-6433173461069112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"26a6de43-4a1f-411b-8fe2-c6a0b4190fda","sid":"06977c11-3913-4b78-9fb0-2c3bacf21b2d"},"attrParams":{"summary":null,"highLight":["Packaging and order fulfillment","Coordinate with kitchen and grill areas","Proactive and organized"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"San Mateo Atenco,Estado de México","unit":null}]},"addDate":1762591676645,"categoryName":"Customer Service - 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This role will be responsible for partnering with plant leadership to deliver a high\\-performance culture, promoting ownership, goal attainment and continuous learning and improvement at all levels of plant. Serve as a resource to provided customer service support to employees by responding to employee inquiries, and questions. Responsibilities will include providing information regarding company policies, procedures, and programs; processing request /documents; and updating HR systems while ensuring efficient delivery of customer service to employees. \n\nA Day In The Life\n\nEvery day at Hubbell is different and you’ll contribute in many ways. On any given day, you’ll make a difference by:\n* Providing daily HR support to the manufacturing employees maintaining positive employee relations and engagement\n* Recruiting, interviewing, and facilitating the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.\n* Preparing offer letters and new hire package. Conduct new hire orientation and employee recognition programs.\n* Conducting or acquiring background checks and employee eligibilities.\n* Organizing and leading employee wellness and engagement activities.\n* Coordinating performance review programs to ensure effectiveness, compliance, and equity within organization.\n* Working with Plant Leadership on all job description changes and compensation.\n* Maintain compliance with federal, state and local employment laws, regulations, and recommended best practices\n* Performing other duties as assigned.\nWhat will help you thrive in this role?\n* Bachelor’s Degree in Human Resources, Business or Management is preferred\n* 3\\+ year of relevant HR experience (required)\n* Excellent verbal and written communication skills\n* Excellent interpersonal and conflict resolution skills\n* Excellent time management skills with a proven ability to meet deadlines\n* Proficient with or the ability to quickly learn the organizations HRIS and talent management system\n* Strong analytical and problem\\-solving skills\n* Ability to act with integrity, professionalism, and confidentiality\n\n\n**Hubbell Incorporated** \n\n\n\nHubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. \n\n\n\nThe company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. \n\n\n\nWe are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. \n\n\n**Hubbell Electrical Solutions** \n\n\n\nHubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power. \n\n\n\nHubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. 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Customer Service - Customer Facing in Acuitlapilco