Job Objective Provide support to end users and resolve system-related issues, as well as perform preventive and corrective maintenance on business operation equipment. Main Responsibilities Perform preventive and corrective maintenance on administrative equipment, printers, and multifunction devices. * Perform preventive maintenance on production line equipment and spare parts during scheduled downtime. * Software updates and configuration of computing equipment according to DSI standards. * Provide end-user support to resolve issues related to email, portals, applications, and digital tools required for the fulfillment and development of their duties. * Support operational control systems, e.g., Ensamblika (line stoppages, etc.). * Provide services to staff (assistance, payroll, cafeteria). Candidate Profile 3 years of experience in technical support; knowledge of computer equipment configuration, preventive and corrective maintenance, and operating systems. Value Proposition Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 40% annually, Christmas bonus equivalent to 30 days’ salary per year, increasing according to seniority. * Working Conditions: Monday to Friday, with flexible working hours. Life insurance. * Position Benefits: Training plan aligned with the position and personal skill development. University partnership agreements. * Financial Benefits: Payroll advance. Access to credit card. Discounts starting at 10% on products at Elektra and Salinas & Rocha stores—cash purchases available from day one, credit purchases available after 9 months of seniority. Personal loans with preferential rates available after 2 years of service. * Services: Access to nutritionist, psychologist, dentist, library, health improvement contests and programs, guidance and support for achievements, new family members, and important celebrations. Code: 361AV639R8 Id: 5381125