We are seeking a **Field Support Engineer in Pachuca** to join our team. It is essential to have experience providing support (diagnosis and repair) for multifunctional devices and computing equipment (hardware and software). ***Key requirements for this position:*** * Knowledge of preventive and corrective technical support to diagnose and repair computing equipment (hardware and software). * Diagnosis and repair of HP laser printers and multifunctional devices (Lexmark – high volume). * Experience working via assigned reports or tickets in the Pachuca area. * Availability to travel to our client’s stores. * Ability to issue invoices for services rendered (not mandatory). * Technical diploma or incomplete/completed university degree in Computer Systems. * Employment modality: Payment per event. ***Main responsibilities:*** * Provide high-quality technical support to our clients, ensuring efficient resolution of technical issues and implementation of long-term solutions. * As a Field Support Engineer, you will serve as the key liaison between our clients and the technical support team. We offer: * Payment per event ticket at **$400.00** + VAT (VAT payment covered only if an invoice is issued). * Uniform. A challenging and rewarding work environment with opportunities for professional growth and continuous development. The ability to combine this job opportunity with your current employment and earn additional income. Our company values commitment, dedication, and the ability to work under pressure. Employment type: Indefinite-term contract Salary: $1,500.00 – $8,000.00 per month Benefits: * Flexible working hours * Free uniforms Workplace: On-site employment