Description
Job Summary:
Develop and close telephone sales, providing advisory services to customers and colleagues, generating orders, and ensuring satisfaction.
Key Responsibilities:
1. Develop telephone sales and provide advisory services
2. Generate orders and prospect new customers
3. Ensure sales satisfaction and follow up on incidents
**Job Description**
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Develop and close telephone sales, providing advisory services for customer, consumer, and colleague inquiries.
1\.\- Generate orders via telephone using the Salesforce platform.
2\.\- Verify product availability and stock for sales.
3\.\- Offer current promotions.
4\.\- Perform routine operations with delivery routes.
5\.\- Prospect new customers to expand the database.
6\.\- Ensure sales satisfaction among customers, consumers, colleagues, and the general community.
7\.\- Effectively follow up on reported service and quality incidents.
8\.\- Provide assistance to RICA colleagues to improve customer response times.
9\.\- Generate and communicate Salesforce performance results.
**Candidate Requirements**
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* Experience in sales and/or telemarketing.
* Partially completed or completed bachelor's degree
**Selection Process**
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The selection process is conducted through Aira — a recruitment platform designed to enhance your application experience.
To apply, you only need:
1\. Apply to the position
2\. Check your email
3\. Log in to Aira and answer the requested questions and/or tests
Then, if your profile matches what we are seeking, we will contact you by email (via Aira) to proceed to the in-person stage.
**About Us**
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At Corporación Rica, we are part of the Mexican Coca-Cola Industry (IMCC), a group of companies dedicated to bottling and distributing Coca-Cola family products.
Every day, we are motivated by our commitment to offer products that align with each individual’s lifestyle and promote a positive vision of the world, through excellence in service covering the states of HIDALGO, MORELOS, AND PUEBLA.
**Our Benefits**
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Life insurance.
Statutory benefits.
Vacation time and vacation bonus.
Thirteenth-month bonus (aguinaldo).
Profit sharing.