Field Collections Officer

Description

Job Summary: Field Collections Officer responsible for portfolio management and recovery, providing customer service and negotiation using digital platforms. Key Highlights: 1. Customer service and collections management 2. Negotiation, persuasion, and communication with customers 3. Knowledge and operation of digital platforms **Banco Compartamos is seeking a Field Collections Officer in Minatitlán, Veracruz** ----------------------------------------------------------------------------------- **FIELD COLLECTIONS OFFICER** **(Collections and Customer Service)** **Zone: MINATITLÁN** **ConCrédito, a Gentera Group company, seeks your talent due to growth,** **Join our team!** **We are a digital company with over 20 years of experience delivering financial services to the mass market.** **Objective:** Portfolio management and recovery from our Businesswomen (Customers) **Requirements:** * Customer service * Collections management * Negotiation, persuasion, and communication with customers * Knowledge and operation of digital platforms **Motorcycle operation (valid Class D motorcycle license required)** * Full operational work availability. **We Offer:** * Base salary: $8,400 * Statutory and above-statutory benefits * Grocery card: 12% — **$1,000.00 MXN monthly** (in addition to salary) * Gasoline card * Life insurance * Major medical expense insurance * Savings fund * Christmas bonus (7 days’ salary) * Uncapped biweekly commissions * Work tools **(Mobile phone, motorcycle, protective equipment, uniforms)** * Agreements and discounts with over 250 companies (various services) * Flexible benefits package * Life and career plan * Job stability **Desired Education Level:** Upper Secondary Education **Desired Experience Level:** Mid-level **Departmental Function:** Commercial / Sales **Industry:** Financial Services *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69f11d443700006d00ce8dfe\&source\=indeed*