**Skilled Talent is seeking a Technical Service Center Operations Supervisor in Zapopan, Jalisco** ------------------------------------------------------------------------------------------------ ### **Technical Service Center Operations Supervisor** **Location:** Guadalajara, Jalisco **Schedule:** Monday to Friday, 9:00 AM to 6:00 PM **Salary:** $25,000 to $30,000 monthly **Work Mode:** On-site We develop customized electronic design, firmware, and software solutions. We are looking to integrate into our team an **Operations Supervisor for the Technical Service Center**, responsible for ensuring operational efficiency, process control, and leadership of technical repair teams. ### **Responsibilities** * Supervise and coordinate technical staff at the service center. * Control and optimize processes for equipment intake, diagnosis, repair, and delivery of electronic devices. * Analyze operational metrics (cycle times, costs, rework, inventory levels). * Design, document, and improve operational processes. * Prepare performance reports and departmental metrics. * Coordinate spare parts and materials inventory using ERP. * Ensure compliance with quality standards and internal procedures. * Propose and implement improvements to optimize operational time and costs. ### **Requirements** * Industrial Engineering, Process Engineering, Electronics Engineering, or related field (degree holder). * Minimum 3 years’ experience in **technical service centers or electronic repair departments**. * Experience supervising technical teams. * Knowledge of process improvement, logistics, and inventory management. * Advanced Excel. * ERP or warehouse management software experience. * Leadership, analytical thinking, and results-oriented mindset. ### **We Offer** * Competitive salary of $25,000 to $30,000 monthly. * Statutory benefits. * Enhanced benefits: + Major Medical Expense Insurance. + Food allowance. + Psychologist and organizational coach. **Desired Education Level:** Higher education \- degree holder **Desired Experience Level:** Mid-level **Departmental Function:** Manufacturing / Operations **Industry:** Software Development / Programming **Skills:** * Continuous improvement * Analytical thinking * Operational leadership *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=695eb7b46800004100b2aac2\&source\=indeed*