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If so, MSA Safety is the perfect fit for your career. \n\nAt MSA, SAFETY is who we are AND it is what we do. We are a purpose\\-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. \n\nAre you in? Read on for more details about this particular role. \n\n \n\nResponsabilidades \n\n* Respond to and resolve incoming calls from distributors or customers within a specific average timeframe.\n* Provide quality service to make the customer experience unique and satisfying.\n* Enter quotes, service notifications, RMAs, and CQNs while the user is online.\n* Conduct personal development courses.\n\n\n \n\nRequisitos **Experience (Required):*** 1 to 2 years of experience in similar positions\n\n**Experience (Preferred):**\n\n* 1 to 2 years in contact centers or customer service areas\n\n**Education (Required):*** Bachelor's degree or similar\n\n**Education (Preferred):*** Intermediate English\n\n \nMSA is committed to the principles of equal employment opportunity and to providing a workplace that is free from unlawful discrimination. As such, it is MSA’s policy not to discriminate against any employee or applicant for employment on the basis of the person’s age, color, creed, disability, ethnicity, race, religion, gender, marital status, sex, sexual orientation, gender identity, national origin, citizenship status, veteran’s status, genetic information, political affiliation, disabling condition, or any other category protected by applicable federal, state, or local law. MSA also makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship. If you are an individual with a disability and need an accommodation to assist you in navigating this career site, let us know. 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