*This job posting comes from the Talenteca.com job board* ### **Job Opening at HumanumCore in Álvaro Obregón, Michoacán de Ocampo** **️ JOIN OUR TEAM AS PHONE SUPPORT / REMOTE SUPPORT!** ======================================================================= Do you have experience providing technical support from a call center? If you enjoy solving problems, have strong communication skills, and are interested in the financial and technological world, this opportunity is for you! ### **What will you do?** * Handle calls from users requiring technical support. * Diagnose and resolve software, hardware, or remote access issues. * Record and track tickets in CRM platforms or internal systems. * Escalate cases to specialized departments when necessary. * Document applied solutions and maintain professional communication at all times. ### **Requirements** * Completed high school diploma or technical degree in computer science, systems, or related field. * Minimum of **1 year of experience in a technical support call center or help desk.** * Experience working with **clients in the financial sector (banking, fintech, or insurance) is desirable.** * Basic knowledge of networks, equipment diagnostics, and remote access tools. * Clear verbal and written communication skills. ### **We Offer** * Monthly net salary: $15,000 * Statutory benefits from day one * Ongoing technical training * Fixed schedule (modality **Call Center / remote support**) **Be part of a team that connects people and technology every day.** Apply now and grow with us! **Desired education level:** Higher education \- incomplete **Desired experience level:** Mid Level **Departmental function:** Technology / Internet **Industry:** Software Development / Programming **Skills:** * Sense of urgency * Customer service *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=68f9672b510000320040e87e&source=indeed*