Description
Job Summary:
This role is responsible for delivering and collecting packages, ensuring compliance with operational processes to guarantee service quality for customers.
Key Highlights:
1. Ensure service quality and safeguard the contracted service with the customer
2. Conduct effective pickups at points of sale (PDVs) or directly with customers
3. Depart on route with the vehicle in optimal condition for package delivery
Driver and General Assistant
City: CHIAPAS
Publication Date: 22 May 2026
Schedule: Mixed
Description:
OPERATOR 'C'
Role:
OPERATOR 'C'
Deliver and collect envelopes, packages, and items assigned to your route by following established operational cycle processes, ensuring the contracted service meets agreed-upon quality and safeguard guarantees with the customer.
Variables
Metric
Responsibility
(Amount in $)
Guarantee Compliance
% Compliance
97% First Attempt
Pickups
% Compliance
100%
Item Delivery
% Compliance
100%1\.
Capture in the system the envelopes and packages departing from the Operations Center.2\.
Notify the Operations Supervisor of the number of shipments ready to depart on route.3\.
Review pending deliveries from the previous day.4\.
Conduct pickups at PDVs or directly with customers.5\.
Inform security guards of COP access and exit points.6\.
Separate shipments with guarantees.7\.
Depart on route according to your work order for shipment delivery.
The vehicle must be in optimal operating condition.
Item Delivery.1\.
Logistics Analyst2\.
Counter Salesperson3\.
Platform Assistant
1\. Customers
High school diploma or technical degree.
General Purpose
Results
Primary Functions
Decision-Making
Internal Relationships
External Relationships
Work Tools
Education
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Traffic Regulations: Intermediate. Proficiency in using the Roji Guide and knowledge of the city.
Driver/Delivery Personnel: 1 year.
Proficiency in LOP, Plaza Acronyms, Exception Codes, Products and Services, Zoning, Tracking System, Routing System.
Knowledge Profile
Experience Profile
Competencies
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Salary: