SALES REPRESENTATIVE

Description

Position Summary: Support in-store floor operational activities, including sales, merchandise stocking, and customer service to achieve performance metrics. Key Responsibilities: 1. Assist with sales and merchandise stocking 2. Provide excellent customer service and support 3. Participate in store operational tasks Support in-store floor operational activities by executing relevant operational processes for sales, merchandise stocking, and customer service as established by AutoZone, collaborating effectively to meet assigned store’s operational and commercial performance metrics. * Stock merchandise on the sales floor, in overflow areas, and in delivery trucks, following applicable stocking guidelines. * Implement correct planograms; * Scan merchandise to fulfill inventory counts; * Perform proper “fronting” and labeling to categorize merchandise, and participate in store opening and closing tasks, as well as sales floor cleaning activities, to ensure correct merchandise placement and store presentation. * Deliver customer service by addressing inquiries regarding product location, specific product type information, function, and pricing, thereby providing outstanding service reflected in point-of-sale transaction closures; handle customer phone calls to resolve questions about specific products or orders. * Accurately execute cash register transactions involving cash or credit/debit cards, and process returns in compliance with cash register policy to ensure effective payment collection and sales transaction completion. * Completed high school education * Prior experience as a warehouse associate, cashier, or general assistant. * Customer service experience preferred. AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (CAT) located in Monterrey, Mexico; and a Business and Technology Store Support Center (BTSSC) located in Chihuahua. We employ more than 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going above and beyond define our identity—for both our customers and our AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you’re assisting customers or advancing your professional career, we provide the tools and support to help you succeed and propel your future. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.