Responsibilities: * Track customer requests and suggestions until resolution * Prepare, send, and monitor quotations for the entire company * Verify fulfillment of purchase orders from medical specialists as well as direct departmental requests * Design and monitor customer satisfaction surveys * Track customer back orders. Requirements: * Bachelor’s degree in Administrative Sciences, Marketing, Industrial Engineering, **(degree awarded or currently completing degree requirements)** * Minimum 2 years of experience in customer service or similar positions * Knowledge of budget preparation * Proficiency in MS Office, accounting software, database management systems, SAE, and COI. * **OUR RECRUITMENT AND SELECTION PROCESS IS COMPLETELY NON-DISCRIMINATORY AND BASED ON EQUAL OPPORTUNITY.** * **WE DO NOT REQUEST MEDICAL CERTIFICATES CONFIRMING NON-PREGNANCY OR HUMAN IMMUNODEFICIENCY VIRUS (HIV) STATUS.**